REFUND POLICY

Refund Policy

At eFishAntibiotics, we want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, we offer a hassle-free refund policy.

Returns for Refund

We gladly accept returns for a full refund within 30 days of delivery for the following:

  • Defective Products: Products with defects in manufacturing and/or workmanship.
  • Fulfillment Mistakes: Incorrect products shipped to you due to our error.
  • New, Unopened Items: Most new, unopened items can be returned for a full refund within 30 days.

Return Shipping Costs

  • If the return is a result of our error (e.g., you received an incorrect or defective item), we will pay the return shipping costs.
  • For returns of new, unopened items, you are responsible for the return shipping costs.

Refund Processing

You should expect to receive your refund within 5 business days of us receiving your returned package. In many cases, you will receive a refund more quickly.

How to Return an Item

If you need to return an item, please follow these steps:

  1. Contact Us: Email us at efishantibiotics@gmail.com with your order number and details about the product you would like to return.
  2. Return Instructions: We will respond quickly with instructions for how to return items from your order.

Please note:

  • Opened or used medications cannot be returned.
  • All returns must be in their original packaging.

Our Commitment

We are committed to providing you with a positive shopping experience. If you have any questions about our refund policy, please don't hesitate to contact us.