Refund Policy
At eFishAntibiotics, we want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, we offer a hassle-free refund policy.
Returns for Refund
We gladly accept returns for a full refund within 30 days of delivery for the following:
- Defective Products: Products with defects in manufacturing and/or workmanship.
- Fulfillment Mistakes: Incorrect products shipped to you due to our error.
- New, Unopened Items: Most new, unopened items can be returned for a full refund within 30 days.
Return Shipping Costs
- If the return is a result of our error (e.g., you received an incorrect or defective item), we will pay the return shipping costs.
- For returns of new, unopened items, you are responsible for the return shipping costs.
Refund Processing
You should expect to receive your refund within 5 business days of us receiving your returned package. In many cases, you will receive a refund more quickly.
How to Return an Item
If you need to return an item, please follow these steps:
- Contact Us: Email us at efishantibiotics@gmail.com with your order number and details about the product you would like to return.
- Return Instructions: We will respond quickly with instructions for how to return items from your order.
Please note:
- Opened or used medications cannot be returned.
- All returns must be in their original packaging.
Our Commitment
We are committed to providing you with a positive shopping experience. If you have any questions about our refund policy, please don't hesitate to contact us.